1 Audubon Street
New Haven, CT 06511
(203) 562-7662
10 Long Hill Road
Guilford, CT 06437
(203) 453-2323

COVID Protocols / Visitation Guidelines

Effective April 19, 2022

The health and safety of our patients, visitors, employees, and our communities remain a top priority at Esana. Therefore, in line with the latest COVID-19 guidelines we have revised our visitation policy. Thank you for your understanding and cooperation.

Masks are strongly encouraged in our offices. Our providers and staff members continue to wear a mask and we ask that you continue to social distance when at our checkout counter.

To limit the risk of exposure, necessary paperwork is required to be completed on your TouchMD patient portal account in the convenience of your home. Pens and iPads will not be shared between patients in office.

Please call the office when arriving to your appointment as our waiting areas remain closed until further notice. One parent or guardian will be allowed for patients under 18 years of age.  If you have an appointment in Guilford call 203.453.2323 / New Haven 203.562.7762. No solicitors or visitors will be allowed.

Hand sanitizer and hand soap is  available throughout the office and in all exam rooms. We continue to sanitize our exams rooms in between patients. Our staff is required to take their temperature and thoroughly wash their hands upon arriving. Any staff who has symptoms or has been in contact with someone who has tested positive for COVID will be asked to stay home.

If you have been experiencing any of these symptoms: fever, cough or shortness of breath; please call or text us at 203-562-7662 prior to your appointment, so we can prepare for extra precautionary measures.

Virtual online consultations are still available with Dr. Pan. Schedule an online consultation.

If you have been seen previously for a consultation or have completed a virtual consultation, and would like to schedule your surgery or in-office procedure, we encourage you speak with our office manager, Michelle. She can be reached by email at mtrotman@esanamedspa.com. You may also call or text 203-562-7662.